IMPORTANT DELIVERY INSTRUCTIONS – PLEASE READ
Daily NAD+ needs to be kept at a cold temperature to keep the product stable. As
such, please plan to pick up your package as soon as possible once it has been
delivered so you can transfer it and place into a refrigerator. Also note it should not
be put in a freezer or frozen.
Shipping Protocol
We pride ourselves in our ability to offer you excellent customer service and this
includes shipping your items accurately and on time. We offer free shipping on every
order above $75 to be sent in continental US.
Order Processing Time
It may take up to 2 business days to process and ship your order. Once processed,
your order will be shipped by UPS and your package can be expected to arrive in 1-
3 business days depending on your location.
In order to ensure your package isn’t left sitting over the weekend and getting hot, we
often do not ship out to you on Thursdays or Fridays.
Shipment confirmation and ordering tracking
Once your order ships, you will receive a shipment confirmation email. This will
contain the tracking information for your items so that you have a better idea of
when to expect them to arrive. You will also receive a confirmation email when your
items have been delivered. Again, please plan to pick up your package as quickly as
possible after delivery.
Where we ship
We ship to all 50 states in the US, but free shipping only to the continental US.
We do not ship to P.O boxes.